Hilo | I wasn't able to reduce my electricity use during a peak event. Why?

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Peak demand events

I wasn't able to reduce my electricity use during a peak event. Why?

Here are a few actions that can increase your electricity use during a peak event — and that you should try to avoid if you want to maximize your savings:

  • Adjusting your connected thermostats at any point from the start of the preheating phase to the end of the recovery phase 
  • Excluding multiple thermostats from automation 
  • Opening windows or ventilating rooms 
  • Using too much hot water 
  • Running high-energy appliances — such as the oven, dryer, or EV charging station